SECTOR 51 HELP CENTER
FREQUENTLY ASKED QUESTIONS
Quick answers about ordering, delivery, payments, camo selection, service availability, and support.
OrderingHow do I place an order?
Open Services, choose the service you want, select your package and platform, then continue to the listed checkout. If the service uses a camo picker, choose your camo before checkout.
OrderingWhere do I find my Order ID?
Your Order ID is shown in your purchase confirmation. Keep it available because Sector 51 staff may ask you to enter it in your support ticket.
DeliveryHow are services delivered?
Delivery depends on the service. Most orders are coordinated digitally through your Sector 51 Discord ticket, with any required instructions provided after payment is confirmed.
DeliveryHow long will my order take?
Completion time varies by service, queue size, updates, platform availability, and how quickly required information is provided. Staff will give you the best available estimate in your ticket.
PaymentsWhat payment methods can I use?
Available payment methods are shown by the checkout provider for the product you select. Payment options can vary by product and region.
PaymentsWhat should I do if I was charged twice?
Open a Sector 51 support ticket and provide the relevant Order IDs or payment confirmation so staff can review the duplicate charge.
ServicesHow does the camo picker work?
Services that support camo selection include a Select Camo button. Pick your camo, then you are returned to the original service page with that selection attached to the order.
ServicesWhat does Coming Soon mean?
Coming Soon services are visible so you can see what is planned, but checkout is disabled until the service is available.
ServicesAre all services available on every platform?
Not always. Review the individual service page and package requirements before checkout. If you are unsure, ask in Discord before buying.
SupportWhere do I get help with an order?
Use the official Sector 51 Discord and continue in your ticket. Include your Order ID and a clear explanation of what you need help with.
SupportCan I send my password in a public channel?
No. Never post passwords, payment details, recovery codes, or other sensitive information in public Discord channels.
PoliciesCan service availability or pricing change?
Yes. Services, package contents, pricing, delivery estimates, and availability can change as games, platforms, and store listings are updated.
PoliciesIs Sector 51 affiliated with the game publishers?
No. Sector 51 is an independent storefront. Game names, trademarks, logos, and platform names belong to their respective owners.
Talk to Sector 51 Support
Open Discord and continue your question in a support ticket.