SECTOR 51 POLICIES
Please review these terms before placing an order or using Sector 51 services.
You must be legally able to make digital purchases in your location. If local law requires parent or guardian approval, you may only purchase with that approval.
You are responsible for providing accurate information when ordering or requesting support.
Payment must be completed before a paid service begins unless Sector 51 confirms another arrangement in writing.
Pricing, packages, promotions, and availability may change. The checkout price shown when your purchase is completed applies to that order, except for obvious listing errors.
Sector 51 provides digital gaming-related services and products described on the relevant service pages.
Delivery estimates are estimates rather than guarantees. Queue volume, updates, outages, customer response time, and third-party platform conditions can affect completion time.
Review the service description, package, platform requirements, and any instructions before purchasing.
Provide requested order information promptly and keep your Order ID available for support.
Do not post passwords, financial information, recovery codes, or other sensitive information in public channels.
Refund and cancellation requests are reviewed according to the status and nature of the digital service and any rights required by applicable law.
A request may be limited once digital work has begun, a digital product has been delivered, or the service has been substantially completed.
Sector 51 uses Discord tickets for order support, queue updates, and service communication.
Harassment, threats, spam, impersonation, or abusive behavior toward staff may result in support restrictions or refusal of future service.
Games, publishers, consoles, account systems, payment processors, and other third-party services are controlled by their respective owners.
Sector 51 cannot control third-party downtime, updates, enforcement actions, account restrictions, policy changes, or service interruptions.
Only provide information reasonably required for the service you purchased and only through the approved Sector 51 support process.
You remain responsible for your accounts, account recovery options, and information you provide outside approved Sector 51 instructions.
You may not use Sector 51 to facilitate payment fraud, stolen accounts, unauthorized access, malware, identity deception, harassment, or illegal activity.
Sector 51 may refuse requests that create security, legal, platform, or operational risk.
If an order has a problem, contact Sector 51 support first so staff can review the order and available resolution options.
Fraudulent or knowingly false payment disputes may result in loss of support access and may be answered with relevant order records where permitted.
Sector 51 may modify, pause, remove, or replace services, package contents, prices, supported games, supported platforms, and website features.
We may correct inaccurate listings and will work to resolve material errors that directly affect a paid order.
To the extent permitted by law, Sector 51 is not responsible for indirect losses caused by third-party services, platform actions, outages, customer-supplied information, or circumstances outside our reasonable control.
By using this website, placing an order, or using Sector 51 support, you confirm that you have read and accepted these terms. Mandatory legal rights in your jurisdiction are not excluded.
For order-specific questions or policy help, use the official Discord support link.